System and Application monitoring is now a fundamental service within most enterprises. HP OM efforts are moving from the introduction phase to the standardization and optimization. The focus is now on cost effectiveness, quality and delivery time. The importance of HP OM is not diminishing, but it is now a foundation to build higher-level services upon.

As such organizations are having to rethink how monitoring can be done with fewer resources, yet providing greater coverage and better quality. MIDAS provides a rich product range that allows you achieve these new requirements and make your monitoring solution into a customer driven service.

Critical Issues for customers are:

• Communication
  how can the monitoring requirements be effectively collected, documented and processed during the development and deployment?
• Delegation
  how can you move the responsibility for aspects of the monitoring to the people who know it best, the application and service owners.
• Change Control
  how can you keep in control of the environment, how do you track changes, who can make changes?
• Transparency
  how can I access all this information contained in the configuration both internally and externally?
• Processes
  how can I implement robust processes around my monitoring?

Benefits for the IT Manager or Business level are;

• Increased productivity
• Quality Assurance
• Processes
• Standardized Software

Benefits for the HP OM Administrator are;

• Supports HP OM 8 and 9
• Product Support
• Functionality
• Life-cycle management
• Delegation